Contact
We're here to help
Questions about plans, your store, or just want to say hi? Reach out on the channel that suits you — we usually reply within one business day.
Pick a channel
Direct contacts go straight to the right team — no ticket queue.
Fastest way to reach us. Vendors get a private group.
+91 98765 43210
Message on WhatsApp →
Sales
Plans, pricing, demos, and onboarding questions.
sales@shopoly.in
Email sales →
Support
Help with your store, orders, plugins, or billing.
support@shopoly.in
Email support →
Privacy & grievance
Data requests, complaints, and DPDP-related queries.
grievance@shopoly.in
Email grievance officer →
Phone
Sales calls only. For support, please use WhatsApp.
+91 98765 43210
Mon–Sat · 10:00–19:00 IST
Office
Visits by appointment.
[Red Fig TechnologiesPvt. Ltd.][Street address line 1]
[Bengaluru, Karnataka 560001]
India
Already a vendor?
Log in to your dashboard for in-app support. Your account manager replies in the vendor WhatsApp group within an hour during business hours.